About Us
About ACP Windows Ltd – Expert Window & Door Repairs in Bournemouth, Poole & Across the South
At ACP Windows Ltd, we specialise in repairing double glazing, not replacing it. We’re a Bournemouth-based window and door repair company with a clear mission:To save our customers time, money, and stress by fixing what others say needs replacing.We started ACP because we were tired of seeing good people misled into buying new windows and doors they didn’t need. From private homes to rental properties to school buildings, we saw the same issue:Expensive replacements sold when simple repairs were all that was needed.We’re here to change that.
Our Repair-First Approach to Window and Door Repairs
Our repairs-first ethos is more than just a slogan — it’s our business model.It saves landlords, homeowners, and schools money.It speeds up the fix for the people living or working in the property.It reduces unnecessary waste, energy use, and transport.
We get student accommodation repaired fast before any issues arise.Selling new windows is fast money — but it’s not the right thing. We do what’s right: professional, honest window and door repairs across Bournemouth and the surrounding area.
Why People Choose ACP for Window & Door Repairs
We stand by a few simple values:
- – Repairs First. We don’t sell new windows or doors — ever.
- – Clean & Tidy. We respect every space: from family homes to school classrooms.
- – Friendly & Honest. No pressure, no jargon, no unnecessary work.
- – Reliable & Professional. We show up, we do it right, and we tell you the truth.
We also believe in managing expectations properly — no nasty surprises, just straight answers and fair pricing.
What Area Do You Cover?
We are based in Bournemouth but we cover the whole of the South. If you have a question or a project further afield please send an email.
Who We Work With – Ideal Clients for Our Repair Services
We love working with people who care about doing things right:
- – Private homeowners who want a professional fix without being sold new glazing
- – Letting agents & landlords who want to keep tenants comfortable and costs low
- – Schools & colleges looking for respectful, DBS-checked engineers
- – Property managers & FM teams who want efficient, cost-effective repairs
We’re not the cheapest — but we don’t cut corners. If you just want cheap non lasting repairs, we are not the team for you.
What Makes Us Different From Other Window Repair Companies
A lot of people think:“If the double glazing’s misted, the lock’s failed, or the window won’t open… it must need replacing.”It doesn’t. 90% of the time, windows and doors can be repaired.Even when parts are obsolete or unavailable, we find a workaround. We’ve helped customers as far away as Canada — including talking someone through a repair via video call.That’s how committed we are to doing the job properly.
Meet the Team – Behind the Vans and the Phones
We’re a close-knit team that values doing things right.- Our office staff aren’t just admin — they’ve been on-site and understand the jobs we do. Our engineers are trained in-house, starting in homes so they learn to work with care and respect — and they carry that standard into every school, commercial site, or block of flats.Whether we’re in a warehouse or a retirement flat, you get the same care, cleanliness, and quality.
Growing the Right Way – Our Vision for ACP
We’re not interested in becoming a big replacement firm.Our focus is on growing our repairs-first team to help more people — especially in:
- – Residential homes
- – Rental properties
- – Commercial sites
- – Schools and educational settings
We’re expanding only in the right way — with skilled staff who share our values.
Ready to work with a repair-first company?
Contact us today and tell us what’s going wrong. If it can be repaired — we’ll fix it!
Contact Us TodayReady to work for a repair-first company?
Contact us today and tell us why you are a good fit for ACP Windows.
If you can be employed— we’ll employ you!